Shipping Policy
Shipping:
Shipping providers: DHL, UPS, TNT, FEDEX and EMS may be used.
Processing time: All orders are shipped within 3 business days.
Delivery time: 7-12 days is typical. (Due to uncontrollable weather or shipping problems (force majeure), the processing of the order may be delayed)
Free Shipping:
- Free Shipping on Orders over $50. Continental United States Only - Excludes Alaska, Hawaii, and US Territories & Protectorates
- Estimated Delivery in 7 - 12 Business Days - including P.O. boxes.
$10 Flat Rate Shipping for Orders under $50
- Continental United States Only - Excludes Alaska, Hawaii, and US Territories & Protectorates
- Estimated Delivery in 7-12 Business Days - including P.O. boxes.
Note:
- Please verify the correct shipping address is entered on your order PRIOR to making payment as this is the address we will ship to.
- When encountering weather or transport issues beyond our control (force majeure), the processing of orders may be delayed. Please be assured that your order will be processed in a fast manner as conditions permit.
- We take every reasonable precaution to ensure that products are properly packaged for shipment. If an item is damaged in transit, please contact us immediately at info@1stopfilter.com within 3 business days after receiving your order.
Orders Tracking:
Once your order has been placed, you will receive an Order Acknowledgement by email to confirm your order details. Upon shipment, you will receive a Shipment Confirmation by email that includes: order number, carrier information, date/time order was placed, order status, and package tracking numbers. You may track your shipment on the carrier's website 24 hours a day.
**Please note FREE Shipping is for Continental US only**