Shipping Policy

Shipping Policy

Shipping:

Shipping providers: DHL, UPS, TNT, FEDEX and EMS may be used.

Processing time: All orders are shipped within 3 business days.

Delivery time: 7-12 days is typical. (Due to uncontrollable weather or shipping problems (force majeure), the processing of the order may be delayed)

Free Shipping:

  • Free Shipping on Orders over $50. Continental United States Only - Excludes Alaska, Hawaii, and US Territories & Protectorates
  • Estimated Delivery in 7 - 12 Business Days - including P.O. boxes.

$10 Flat Rate Shipping for Orders under $50

  • Continental United States Only - Excludes Alaska, Hawaii, and US Territories & Protectorates
  • Estimated Delivery in 7-12 Business Days - including P.O. boxes.

Note:

  1. Please verify the correct shipping address is entered on your order PRIOR to making payment as this is the address we will ship to. 
  2. When encountering weather or transport issues beyond our control (force majeure), the processing of orders may be delayed.  Please be assured that your order will be processed in a fast manner as conditions permit. 
  3. We take every reasonable precaution to ensure that products are properly packaged for shipment.  If an item is damaged in transit, please contact us immediately at info@1stopfilter.com within 3 business days after receiving your order.

Orders Tracking:

Once your order has been placed, you will receive an Order Acknowledgement by email to confirm your order details.  Upon shipment, you will receive a Shipment Confirmation by email that includes: order number, carrier information, date/time order was placed, order status, and package tracking numbers. You may track your shipment on the carrier's website 24 hours a day.

**Please note FREE Shipping is for Continental US only**